Clinical Care Operational Team - London, United Kingdom - Psymplicity Healthcare

Psymplicity Healthcare
Psymplicity Healthcare
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Psymplicity is one of the UK's fastest growing independent sector clinics, providing outpatient psychiatry, psychology and psychotherapy services to thousands of individuals, couples and families with a wide range of mental health concerns.


Established in 2014, we work with individuals from all age groups referred to our clinic as well as having contracts in place with schools, universities and corporations to provide an array of services to their students and employees.

Our dedicated customer care team complement and support our clinical team to provide an extremely patient centred approach.


Our patient centred approach is only possible due to our dedication and commitment to create a nurturing, validating, supportive and cohesive culture for all staff.

We are deeply committed to the idea that the workplace should be somewhere where each individual member of staff can thrive because their individual needs are satisfied, they are sufficiently challenged and stimulated, a place where their career can progress, and they can realise their full potential.

Our clinical team combine decades of medical and psychiatric expertise with strong neuroscience and research experience.

Working at the forefront of mental healthcare delivery, we are privileged to find ourselves in a position in which we can contribute to the advancement of mental healthcare service frontiers.

We are clinician and neuroscientist led and are actively working on several innovative emerging treatment interventions and treatment delivery models.


Job description:

  • You will work directly with the senior executive team optimising and servicing our core operational processes across our clinical recruitment, customer enquiry, existing customer care and clinical pathways with opportunities to be involved in IT / Business Process System Design, Data Analytics, Marketing, Clinical Care Pathways, Customer Care, General Operational roles dependent on skill, experience and interest.

Experience:


  • You have a Bachelors degree in Psychology / other relevent Bachelors Degree at 2.1 level or above
  • You have at least 2 years work experience in a relevent role

Skills/Qualities:

  • You have excellent interpersonal and communication skills
  • You are a team player and enjoy supporting others in the workplace
  • You are driven and passionate about the mental health field and a keen learner
  • You are a hard worker who would enjoy a multi faceted fast paced stimulating work environment
  • You have an interest in IT / Business Process System Design / Data analytics / Clinical Care Pathways/ Marketing / Customer Care / General Operations
  • You are very hard working
  • You are a problem solver
  • You have a can do attitude

Benefits:


  • A work place of supportive, aspirational, passionate colleagues, with a strong team culture and cando attitude
  • Inhouse training, mentoring, and professional development
  • Opportunities for career development and growth within the company
  • Opportunities to be involved in development of healthcare innovation
  • Workplace pension scheme
  • Laptop and phone provided

Salary - First year salary of £25,000 to £37,500 dependent on experience
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