Administrator - Hertfordshire, United Kingdom - Eurovia UK

Eurovia UK

Verified Company

Hertfordshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administrator (VN3365):

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Business Area: Administration:

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Vacancy Base: County Hall
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County: Hertfordshire
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Contract Type: Permanent
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Hours:40 (Flexible, within office hours) Also possibility to work hybrid after 6 months********
Ringway is a market leader in the Highways Term Maintenance Industry, responsible for looking after over 50,000 kms of the UK's highways network. We take pride in offering a dedicated, flexible approach which supports our clients, underpinned by the recruitment, development and retention of a locally based workforce. We want you to grow your career in a way that suits you, whether that is making the best of your skills in a role you enjoy, or developing new skills as you progress with our company.
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Key Responsibilities:***-
Assist in maintenance of Customer contact spreadsheet
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Reply to Customer queries where information is available
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Direct queries, when necessary, to suitable Colleagues and Managers for response
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Liaise with colleagues and Managers to meet timescales
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Assist Colleagues and Managers to compose suitable responses to Customers
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Assist external colleagues, particularly, Customer Service Centre in obtaining information
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To actively foster a positive staff morale.
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A good level of formal education:

Strong written communication:

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Good IT skills (MS Excel, Word, Outlook):

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Experience in handling complaints
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Awarded Investors in People Silver, a member of the 5% Club and recognised as an Investor in Diversity. Providing opportunity and growth for all our employees is the bedrock of our business, ensuring a safe, happy and productive workforce.
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We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CV's or offering to assist with our vacancies, thank you.
*****Ringway recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles.