Customer Service Controller - Glasgow, Scotland
2 weeks ago

Job summary
As a Service Controller in our construction team you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining a high standard of service delivery.
Responsibilities
- Understand the customer service need(s) and deliver the appropriate resources to execute the request expertly to deliver an experience for the customers that drives dedication by controlling the end to end repair process.
- Dedicatedly keeps the customer informed throughout the process.
Job description
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