Customer Service Advisor - Maidenhead, United Kingdom - Abbott Laboratories

Abbott Laboratories

Verified Company

Maidenhead, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.

The Opportunity
This position works out of our Maidenhead location in the Vascular division. Abbott Vascular provides innovative, mínimally invasive, and cost-effective products for treatment of vascular disease.

As the Region North Customer Service Advisor you will be responsible for supporting the business to ensure that high quality customer service is provided effectively and efficiently to both internal and external customers within the Region North countries that have direct sales (UK, Ireland, Sweden, Finland, Denmark & Norway)

What You'll Do

You will be responsible for processing customer orders and dealing with customer queries on a timely basis.
You will provide customer support in an efficient and timely manner.
This role involved working closely with the central distribution centre, as well as key internal and external stakeholder.
Working closely with the Inventory Controller and Sales teams to ensure consignment stock is adequately managed with expiry dates and short dated stock is returned from Hospital accounts, when necessary,
Liaising with Accounts Receivable to ensure invoice queries and corrections are completed when required
A key financial requirement for this role will be to prepare inventory reports for internal and external purposes.

Required Qualifications/experience

Good knowledge of Microsoft Excel and Word.
High Level of accuracy and attention to detail
Confident and clear communicator
Proficient in spoken & written Danish
Good maths and literacy skills
Ability to work well within tight deadlines
Previous knowledge of SAP would be advantageous but not essential

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

As you'd expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.