Income Assistant - Oldham, United Kingdom - Page Personnel Finance

Page Personnel Finance

Verified Company

Oldham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A fantastic new opportunity working as a full time Income Assistant based in Oldham. The 3-month fixed term contact has a salary between £19,500 and £20,500 on offer. This role is based on site.

Client Details
My client provides quality homes and support services within the community, supporting the most vulnerable. They provide support services to tenants, by giving appropriate advice and assistance to help them live independently.

Description

The key responsibilities of an Income Assistant will include, but may not be limited to;

Be first point of contact for housing services
Receive and answer enquiries by telephone, letter and electronically
Chasing housing benefit
Maintain accurate, up to date records and collect data and information to evidence performance around Income Collection
Chasing any claims made
Actively monitor all repayment arrangements on a regular basis and take appropriate action to ensure payment plans remain on track
Contacting internal and external suppliers
Actively encourage customers to take responsibility for their Housing benefit or Universal Credit claim, working with the Housing Support Worker to ensure that they are given appropriate support as required

Profile

The successful Income Assistant must possess the following skill set and experience;

Experience of working in Not for Profit and Charities or Housing Association
Ability to work successfully within team and work independently
Advanced background using Microsoft Office packages such as Word, Excel, PowerPoint, and Outlook
Good verbal and written skills.
Highly developed organisational skills, decisionmaking and workload management with the ability to prioritise.
Perception of rent account and numerical skills
To deal with queries and able to provide a solution
Good organisation skills
To have flexibility in your work and be able to meet deadlines
To manage and maintain records, files, and other documentation accurately

Job Offer