Warranty Administrator - Croydon, United Kingdom - YourRecruit Group

YourRecruit Group

Verified Company

Croydon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Warranty Administrator

Salary:
£22,920.81 plus £1500 annual bonus plus excellent benefits

Hours:35 hour week, Monday to Friday on a slight shift basis, either 09.00 to 17.00 or 09.30 to17.30

This is a great opportunity for Hybrid working Based in central
Croydon and in immediate proximity to the train station, trams and buses, the area couldn't be more convenient to travel to.

You will have strong administration skills andexcellent attention to detail to ensure in house and client systems are maintained and updated.

You will be part of a growing team and your own personal input will be significant on a daily basis.

You will be working in a corporate environment where on the job training and development is provided to ensure you make the very best of this outstanding employment opportunity.

What will your working week be like?

The purpose of this role is to provide a professional, efficient and proactive service, reflecting the brand values of the client companies.

Maintain and update all current customer warranty details on the in house and client systems
Accurately assess data loads and amend/input data onto both client and inhouse systems
Maintain and update all current customer assistance details
Update all existing assistance client's data on the inhouse system
Maintain a working knowledge of the client's product range
Handle all incoming calls in a polite, efficient and proactive manner, in line with the company standards
Data capture all requested data and provide information to the caller
Reply to all correspondence within defined time scales, ensuring the departmental standards are adhered to
Processing of Motor Vehicle Warranty policies using manufacturer Intranet and computer programmes

Who will suit this role?

Excellent telephone manner
Selfmotivated and ability to work within a team
A good working knowledge of Word, Excel
Good letter writing ability
Strong numerical ability
Basic understanding of FCA would be an advantage
Able to communicate confidently with clients, customers and suppliers
Strong planning and organisational skills
Able to work under pressure

For your information:

Interested? Please send you CV in as a Word format only

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