Senior Administrator - Staines-upon-Thames, United Kingdom - Surrey and Borders Partnership NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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An exciting and interesting opportunity has arisen for a Senior Administrator to join our friendly and supportive team.

We are looking for a conscientious and reliable person to work as Team Administrator at the Northwest Surrey Home Treatment Team Service, based in Staines.


We are a community-based service, providing 24/7 specialist treatment and support for people who have severe and enduring mental health problems.

We offer home visits to people in North West Surrey who are aged between 18 to 65 years and suffering from a mental health crisis.


The post holder will be responsible for the provision of a high quality administrative and secretarial service to the multidisciplinary team.

This is a great opportunity, if you would like to be part of forward-thinking team.

You will need to have good organisational and interpersonal skills, an eye for detail and experience in a busy office environment.

We are looking for a person who is well organised with good communication skills, a good team worker, hard working, flexible and able to prioritise their work, and who wants to be part of a highly motivated and enthusiastic team.


Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire.

We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.


We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population.

We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.


Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Take and transcribe a wide range of meeting minutes in an accurate and timely manner
Receive and process referrals to the relevant clinician and system(s)
Provide day to day supervision and monitoring of workload for Band 2 and 3 administrators
Update case notes on patient record system as required
Undertake regular managerial supervision and appraisal of administrators within the team, in conjunction with Band 5, if applicable
Provide secretarial support to the team, as required, i.e. arranging meetings, ESR approvals, diary management, monitoring cover arrangements, arranging agency workers, logging incidents onto DATIX etc.
Monitor annual leave requests and sickness absence for manager, as required
Extract data from data warehouses i.e. DART
Manage recruitment process for band 2 and 3 admin vacancies
Type up reports incorporating graphics and tables as required
Type all letters dictated or provided by the team
Book appointments on the patient record system for clinics and individual consultations
Answer telephone calls and relay any messages in a timely manner
Creating bespoke documents for the team, such as leaflets etc.
Arrange team events, as required
Monitor data quality of administrative input

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