Cleaning Team Leader - East London, United Kingdom - Unite Students
Description
Cleaning Team Leader
City:
London
Hours and Rota:37.5 hours per week, working 5 days out of 7 between the hours of 7am -10pm
Salary:
£24,420 - £27,170 + bonus + benefits (depending on experience)
The Role
As part of our Cleaning Team you will deliver exceptional service and lead a team of Housekeepers across several of our properties, to ensure our buildings are kept clean and well-presented so that our students can flourish and thrive in a safe and welcoming environment.
This is hands-on role where you'll have plenty of opportunity to get stuck in and share your knowledge with the students who call uS Home.
What You'll Be Doing
- Organising the daytoday activities of the team, including delegating tasks, monitoring standards, and setting targets
- Maintaining a clean, safe, and secure environment for everyone, including liaising with maintenance teams to resolve issues
- Providing hands on support to the team to aid their learning and development, and help them to reach their potential
- Leading by example never walking past a mess without doing something about it
You will also ensure that you and your team:
- Get to know our students and help them settle into their new environment
- Actively listen to our students, directing them to available support whenever it is needed
- Take ownership of issues, including taking immediate and appropriate action in the case of an incident or emergency
- Adhere to our policies, procedures and specified ways of working at all times, including completion of basic monitoring and compliance
What We're Looking for in You
- You are detail oriented, nothing escapes your eye
- You are hardworking and willing to get stuck in alongside your team
- You are able to delegate tasks fairly, bearing in mind your team's strengths and weaknesses
- You are a confident housekeeper and able to lead a small team when required
- You communicate effectively, by actively listening, making points logically, and by using appropriate language, tone, and gesture.
- You remain calm and focussed, even in difficult or pressurised situations
- You have the ability to find a solution to a new situation or challenge
- You are confident working both alone on your own or as part of a team
- You understand and respect the diversity of others' cultures, beliefs, and backgrounds.
What You'll Get in Return
- A market competitive salary and benefits package
- Excellent training and development aligned to your career aspirations
- An opportunity to grow your skills in a supportive and collaborative environment.
You can find us in 25 leading university towns and cities, with 74,000 students calling US home We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn't just what we do but who we are.
People make Unite Students.Employees, students, neighbours all contribute to building environments where we can all thrive.
Room for Everyone
We're proud to be an employer that
embraces individuality, and we're passionate about building inclusive teams.
We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong.
We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.
Building a
home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what's right, keeping US safe, and raising the bar.
Job Types:
Full-time, Permanent
Salary:
£24,420.00-£27,170.00 per year
Benefits:
- Cycle to work scheme
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Work Location:
One location
Reference ID: 14434
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