Security Concierge - London, United Kingdom - Servoca Secure Solutions

Description

_
Security Concierge_


About us

Servoca Secure Solutions have for over 24 successful years provided a high number of security products and services to multiple large, medium and small contracts across the UK. We create a bespoke strategic journey; we do this by developing a deep understanding of the scope required and build long-standing relationships with our clients. We are customer focused, professional and people oriented.


Our work environment includes:

• Growth opportunities
• Onthejob training

Servoca Secure Solutions are seeking security professionals with great customer service skills for our prestigious client in the Northampton area.

The role of the
Security Concierge will be supporting educational establishments with Security and Facilities Management duties. These will include unlock & lock of premises, cleaning, transport & setting up of equipment.

Hourly pay rate is £11.00


Key Accountabilities/Activities

• Unlock and locking of educational establishment
• Carrying out Maintenance check lists reports and logging faults
• Managing access to areas of the premises
• Front of house services, good written and verbal communication
• Welcome visitors
• Manning, monitoring and patrolling the site and all access points
• Support and carryout Facilities Management tasks (example maintenance reports, cleaning)
• Conduct security checks of the premises
• Routine or random patrols of premises
• To respond to any incidents within the time set by agreed standards
• Checking staff have their ID with them
• Assisting with the implementation of emergency protocols i.e. Fire evacuation; emergency calls
• Maintain a daily occurrence book and record system as directed
• Answering and redirecting incoming telephone calls where necessary
• Deal with any security related queries
• Liaising with the client and Contracts Manager
• To ensure that you communicate with the client and Contracts Manager of any incidents
• Incident reports completed as required in a swift manner
• Check, secure and report all external and internal doors, windows and fire exits on premises.
• Respond to intruder alarms as appropriate; inspect for signs of breakin
• Develop a good working relationship with the client
• Attend training sessions as required by the Company and the Client.
• Ensure compliance with Health and Safety Regulations.
• To adhere to Company policies, systems or procedures and codes of practice to which the Company subscribes.
• Ensure the best interests of the company are met at all times.

Knowledge, Qualifications, Skills and Experience

- A good understanding of the general security environment

- First Aid trained - preferred

- Full driving license - Required
-
SIA front-line in Security Guarding or Door Supervision**-
Computer Literate with solid Require p
roficiency in Microsoft Word, Excel and E-mail.

- Working knowledge of BS 7858 Code of Practice
-
Excellent attention to detail and time keeping
-
Excellent communication skills
-
Highly motivated
-
Excellent interpersonal skills and can develop and maintain good working relationships
-
Able to prioritise

Salary:
£12.95 per hour


Benefits:

• Onsite parking

Schedule:

• Day shift
• Monday to Friday

Experience:

Security Officers: 1 year (preferred)

- security: 1 year (preferred)


Licence/Certification:

• SIA (preferred)
• SIA License Door Supervisor or Security Guard (required)
• First Aid Certification (preferred)
• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Shift availability:

• Day shift

(required)


Work Location:
One location

Reference ID: 0140