Reservations Agent - Twickenham, United Kingdom - Renaissance London Heathrow

Renaissance London Heathrow
Renaissance London Heathrow
Verified Company
Twickenham, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Reservations Agent:


  • Competitive + Generous Service Charge

We treat our team like family and our guest like royalty


Conveniently located within easy reach of Heathrow airport, Renaissance Hotel offers unrivalled service to both our leisure and corporate guests.

We are now looking for an enthusiastic
Reservation Agent who will delight our guests with sincere, attentive service.


What we are looking for:


  • You will answer all reservation requests in a courteous and efficient manner
  • You will have the ability to remain calm during difficult situations in a very busy environment
  • Knowledge of Opera and Marsha would be beneficial but not essential
  • Excellent command of English, other languages would be an added advantage
  • Knowledge of reservations systems (Opera/Marsha/OnQ) would be desirable
  • Previous experience as a
    Reservation Agent or in Front Office in a hotel would be beneficial but not essential

What do we offer?
All our
Reservation Agents receive some excellent company benefits:

  • A competitive salary
  • 28 days paid holiday with an extra 5 days, following 5 years' service
  • Discounted hotel room rates across our hotels, for you and friends and family
  • Fantastic Training and Development opportunities
  • Uniform and Complimentary Dry Cleaning
  • Free Meals on shift
  • Pension cover
  • Unrivalled Career Progression prospects
  • On site parking for staff
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