Customer Service Coordinator - Takeley, United Kingdom - Azenta

Azenta
Azenta
Verified Company
Takeley, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Coordinator

9-12 months duration (Maternity Cover)
Providing technical and administrative support to customers.

Resolving order discrepancies with regards to shipping and order reception.

Management of logistics e.g. Couriers

Coordination of GLP & next generation shipments

Management/Coordination of orders submitted online by customers.

Gathering customer feedback and recording within company database.

Ensure correct people/departments are made aware and kept up to date on all relevant customer issues.


Qualifications:

Previous experience in a customer service centric position.

Order Management and logistics experience preferred.

Proficient with Microsoft Word / Excel

Ability to work independently in a fast paced environment.
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