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    • Executive Assistant Manager - London - HAIL Partners

    HAIL Partners
    HAIL Partners London

    1 week ago

    Description

    Job Overview

    As a leading investment management firm based in Central London, we are seeking an exceptional Executive Assistant Manager to oversee the strategic management of our Executive Assistant division.

    This pivotal leadership role will drive operational excellence and support team development, championing the team's interests and implementing innovative solutions to enhance performance and organisational growth objectives.

    • Oversee daily operations of the Executive Assistant team, ensuring seamless execution of tasks and responsibilities.
    • Deploy Executive Assistants across business divisions and specialised units, maximising resource allocation and optimising workload distribution.
    • Coordinate support services for new hires, subject matter experts, and senior leadership, fostering effective collaboration and communication.
    • Manage comprehensive coverage protocols for planned and unplanned absences, maintaining optimal support ratios and minimising disruption.
    • Orchestrate holiday scheduling during peak periods and public holidays, ensuring efficient planning and timely delivery.
    • Partner with HR to attract exceptional candidates aligned with evolving organisational needs, driving talent acquisition and retention strategies.
    • Collaborate on workforce planning and capacity forecasting to maintain optimal support ratios, ensuring adaptability and responsiveness to changing business priorities.
    • Lead integration programs for new team members across all corporate functions, promoting cohesion and teamwork.
    • Conduct regular performance discussions to monitor workload distribution and project demands, identifying areas for improvement and opportunities for growth.
    • Optimise resource allocation based on capacity analysis and business priorities, ensuring alignment with organisational goals and objectives.
    • Facilitate quarterly team meetings, professional development sessions, and strategic presentations, fostering open communication and encouraging knowledge sharing.
    • Manage stakeholder consultation processes for service adjustments and organisational changes, ensuring transparency and effective communication.
    • Ensure transparent, timely communication with executive sponsorship, maintaining trust and confidence in the team's ability to deliver.
    • Oversee budget planning and execution for team development activities and training initiatives, investing in employee growth and development.
    • Monitor service delivery metrics including calendar coordination, communication management, and financial administration, tracking performance and identifying areas for enhancement.
    • Identify enhancement opportunities through team feedback and stakeholder input, driving continuous improvement and excellence.
    • Support annual performance evaluation processes for all team members, providing constructive feedback and coaching to drive individual and team success.

    Candidate Profile

    • A proven, successful track record as an Executive Assistant Manager, with experience managing large EA teams (circa 30+).
    • Advanced emotional intelligence with discretion and diplomatic approach to sensitive matters, building credibility and positive connections organisation-wide.
    • Relationship builder who establishes credibility and positive connections organisation-wide, fostering a culture of collaboration and respect.
    • Commitment to delivering exceptional support services consistently, meeting or exceeding client expectations.
    • Proactive, solution-oriented mindset with strategic problem-solving approach, driving innovation and progress.
    • Resilient and collaborative leadership style under pressure, inspiring and motivating diverse, high-performing teams.
    • Forward-thinking strategist with excellent planning and forecasting abilities, aligning resources and efforts with organisational goals and objectives.
    • Inspirational leader capable of motivating diverse, high-performing teams, driving engagement and enthusiasm for shared objectives.
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