Customer Service Advisor - Chertsey, United Kingdom - MyFirst
Description
Ready to dive into an exciting customer-focused role? MyFirst, the coolest car insurance broker specialising in young drivers, is seeking Customer Services Specialists to join our vibrant team No prior experience required - graduates and enthusiastic learners are welcomeAbout Us:
At MyFirst, we're on a mission to make insurance hassle-free for young drivers. Our awesome farm-based site provides a relaxed and friendly atmosphere, fostering teamwork and growth.
With a range of company activities, events, and a fantastic fire pit on-site, you'll love being a part of our MyFirst family.
What We're Looking For:
We're searching for passionate individuals who love interacting with customers.
Whether you're a recent graduate or someone eager to learn and deliver exceptional service, we'd love to have you join our dynamic Customer Services team.
Responsibilities:
As a Customer Services Advisor, you'll be the friendly face of MyFirst, ensuring an exceptional experience for our customers.
Your main responsibilities will include**:
- Customer Connection**: Engage with young drivers, assisting them with insurancerelated inquiries, and providing expert guidance.
- Problem-Solving Pro:Be the go-to person for resolving customer issues with a positive and solution-oriented approach.
- Product Knowledge: Develop a deep understanding of our insurance offerings to offer tailored solutions.
- Delight in Service:Go the extra mile to create happy and satisfied customers.
Perks and Benefits:
- Rewards and Recognition**: We value your hard work, and our bonus structure rewards you for providing excellent customer service.
- Career Growth: Embrace opportunities to advance as we expand our operations.
- Fun at work: Enjoy a variety of fun company activities and events - we know how to have a good time
- Cool Workspace: Our farm site provides a refreshing and inspiring backdrop for your customer service journey.
Join the MyFirst Adventure:
If you're ready to embark on an enriching customer service journey without prior experience, then MyFirst is the place for you
MyFirst Insurance Brokers is an equal-opportunity employer, fostering diversity and inclusivity at every step.
Job Types:
Full-time, Permanent
Pay:
£19,000.00-£24,000.00 per year
Benefits:
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location:
In person
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