TEC Officer - Roche
1 month ago
Job summary
We are looking for a Call Handler/TEC Officer to join our dynamic HR team. In this key role you'll provide vital support responding promptly and professionally to incoming emergency calls from our Corserv Care clients.Responsibilities
- All calls need to be answered in accordance with Technology Enabled Care (TEC) requirements and standards.
- Calls will include potentially emergency life-threatening situations where you will provide the appropriate help advice and assistance to callers who may be in distress including escalation to the emergency services.
Job description
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