Assurance Officer - Preston, United Kingdom - G4S
Description
Location:
Preston, Lancashire | Salary: £24,500 to £25,500 | Posted: 9 Nov 2023 | Closes: 30 Nov 2023 |
Job Type:
Part Time and Fixed Term |
Business Unit:
UK Facilities Management | Region / Division: UK & Ireland | Reference: 14801
ROLE RESPONSIBILITY:
Assurance Officer - Internal Applicants Only
Fixed Term Contract until December 2024
Preston / Work From Home
£24,500 - £25,500 per annum
40 Hours Per Week Monday to Friday
- G4S Employment Support Services (ESS) deliver the RESTART employability programme on behalf of DWP.
- The RESTART contract will support individuals into long term employment across the North West through our network of Suppliers and Stakeholders.
Job Outline:
- The Assurance Officer will support the Employment Support Services delivery by working with internal colleagues and external partners to ensure compliant contract delivery.
- The roleholder will be responsible for the completion of on site and deskbased checks against Customer Service Standards and the Restart contract as well as supporting the validation of selfemployment Job Outcomes.
Responsibilities:
- Conducting deskbased checks to assure Customer Service Standards are being met.
- Complete on site checks in Supplier premises checking that site requirements are correct and customer records are compliant.
- Complete an annual review of contract compliance on each of the provider sites.
- Complete desk based sample checks of Suppliers own assurance activity.
- Analyse data and use this to inform the Operations and Risk team and influence business changes.
- Prepare for and facilitate DWP PCO monitoring checks (DWP audits of provision)
- Identify trends and risks and take appropriate action
- Compile monthly compliance data to support contract reviews and performance improvement
- Support the Assurance Manager and the wider G4S team with the preparation of internal and external audit activities
- Ensure Selfemployment outcomes are validated to minimum contractual standards prior to claim submission
- Liaise with internal teams and colleagues to support continuous improvement within the business.
THE IDEAL CANDIDATE:
Essential Criteria:
- IT Literate.
- Proven ability to work to tight deadlines.
- Proven ability to communicate effectively and professionally both in writing and verbally.
- Attention to detail is essential.
- Previous experience in a similar role requiring attention to detail is advantageous.
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