Contract Support Administrator - London, United Kingdom - ABM
Description
Description:
JOB TITLE:
Contract Support Administrator
LOCATIONS:
London - hybrid working
SHIFT PATTERN:
Monday to Friday , 40 hours per week
SALARY:
Competitive
ROLE OVERVIEW AND PURPOSE
To provide contract support administrative duties and performance reports to the contract manager to ensure 100% compliance against all maintenance, reactive and quoted works tasks.
KEY RESPONSIBILITIES
General:
- Understand, anticipate and deliver internal and external customer needs while building effective relationships
- Efficiently respond to both internal and external customers through effective communication and personal accessibility
- Ensuring systems both internally and externally are updated with the correct information and documentation
- Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls
- Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance
- Assist Contract Manager in production of the contract monthly report
- Ensuring compliance to policies and procedures
- Assisting the Management in ensuring compliance with H&S requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment
Financial:
- Raising quotes onto in house system and following through process / requirement to the completion of the works
- Liaise, organise, and raise purchase orders to Sub Contractors for both annual contract maintenance works and specialist reactive works
- Manage spend against budget when raising reactive purchase orders
- Collate monthly forecasting on reactive works for ABM and client
- Produce monthly reactive invoicing and issue to client
REQUIRED SKILLS AND EXPERIENCE
- 2 years' experience within an administrator role
- You will be able to demonstrate excellent customer service skills and commercial awareness
- Financial reporting experience
Desirable:
- Intermediate / Advanced level in Excel
- Computer literate
- IOSH Managing Safely
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