Contract Support Administrator - London, United Kingdom - ABM

ABM
ABM
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Description:





JOB TITLE:
Contract Support Administrator





LOCATIONS:
London - hybrid working





SHIFT PATTERN:
Monday to Friday , 40 hours per week





SALARY:
Competitive


ROLE OVERVIEW AND PURPOSE


To provide contract support administrative duties and performance reports to the contract manager to ensure 100% compliance against all maintenance, reactive and quoted works tasks.


KEY RESPONSIBILITIES

General:


  • Understand, anticipate and deliver internal and external customer needs while building effective relationships
  • Efficiently respond to both internal and external customers through effective communication and personal accessibility
  • Ensuring systems both internally and externally are updated with the correct information and documentation
  • Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls
  • Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance
  • Assist Contract Manager in production of the contract monthly report
  • Ensuring compliance to policies and procedures
  • Assisting the Management in ensuring compliance with H&S requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment

Financial:


  • Raising quotes onto in house system and following through process / requirement to the completion of the works
  • Liaise, organise, and raise purchase orders to Sub Contractors for both annual contract maintenance works and specialist reactive works
  • Manage spend against budget when raising reactive purchase orders
  • Collate monthly forecasting on reactive works for ABM and client
  • Produce monthly reactive invoicing and issue to client

REQUIRED SKILLS AND EXPERIENCE

  • 2 years' experience within an administrator role
  • You will be able to demonstrate excellent customer service skills and commercial awareness
  • Financial reporting experience

Desirable:


  • Intermediate / Advanced level in Excel
  • Computer literate
  • IOSH Managing Safely

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