Guest Services Assistant - Coventry, United Kingdom - Blok Property Management

Description

Job Title:
Guest Services Assistant (Coventry Student Accommodation Site)

Company:
Blok Property Management

Location:
Coventry, United Kingdom

Job Type:
Variable Hours, Temporary

Salary:
£10.50ph

About Blok Property Management:

Blok Property Management is a reputable company specialising short term lets and filling seasonal gaps at student accommodations across various locations.

We are committed to providing exceptional services and ensuring a comfortable living experience for our student residents.

As we prepare for the upcoming summer season, we are seeking a dedicated and friendly Guest Services Assistant to join our team at our Sheffield Student Accommodation Site.

As a Guest Services Assistant at Blok Property Management, you will be an integral part of our team, providing excellent customer service to our student guests.

Your primary responsibility will be to assist with check-ins, ensure smooth operations, and create a welcoming environment for our guests.

This role is perfect for someone looking to top up their existing income.


Responsibilities:

• Assist with the checkin process for new student guests, ensuring a seamless and efficient experience.
• Organise and maintain linen inventory, ensuring all rooms are wellstocked with clean and fresh linens.
• Dress beds and ensure rooms are prepared to a high standard before new residents' arrival where required.
• Respond promptly to guest inquiries, resolving any issues or concerns they may have.
• Coordinate with maintenance staff and other departments to address guest emergencies and ensure timely resolutions.
• Maintain a professional and friendly demeanour when interacting with guests, providing excellent customer service at all times.
• Assist with general administrative tasks and support other team members as needed.

Requirements:

• Currently enrolled as a student (preferably in a hospitality or related field) or recent graduate.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organisational abilities.
• Ability to work independently and as part of a team.
• Availability to work flexible hours, including evenings and weekends.
• Basic computer skills (e.g., Microsoft Office Suite).

Benefits:

• Gain valuable experience in the hospitality industry.
• Opportunity to work in a dynamic and supportive team environment.
• Competitive hourly rate.

Job Type:
Temporary contract

Contract length: 4 months


Salary:
From £10.50 per hour


Schedule:

• Flexitime
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Sheffield: reliably commute or plan to relocate before starting work (required)

Work Location:
Multiple locations

Application deadline: 20/06/2023

Expected start date: 15/06/2023


Job Types:
Part-time, Temporary contract

Contract length: 4 months


Salary:
From £10.50 per hour


Benefits:

• Flexitime

Schedule:

• Flexitime
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Coventry,

West Midlands:
reliably commute or plan to relocate before starting work (required)


Work Location:
One location

Application deadline: 20/06/2023

Expected start date: 15/06/2023