Technical Services Supervisor - Birmingham, United Kingdom - CBRE

CBRE
CBRE
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Posted- 10-Aug-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Engineering/Maintenance- Location(s)- Birmingham - England - United Kingdom of Great Britain and Northern Ireland- CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.

We are recruiting now for a Critical Services Supervisor to join the team located Birmingham, consisting of 6 floors over 1300,000 sq feet.- CBRE manages the maintenance of the property portfolio and is committed to the provision of an efficient and effective engineering maintenance function which is deemed critical to the Client's operations and the maintenance of 99.995% uptime.- This is an exciting opportunity to be part of the team in operation of this established building, and a chance to develop new skills in what is a glimpse into the future of FM operations.

**Key Tasks

  • Undertaking training and building/system familiarisation as part of the buildings engineering team
  • Supporting contractor activities such as isolations, connections, work permits, etc where required
  • Maintaining systems and assets in a data driven environment, using new digital tools and platforms (training will be provided). Must be flexible and embrace new and emerging technology and techniques
  • Develop a comprehensive understanding of the building, its layout, functions and complexities through developed practices through scenario drills, continuous assessments, staff training and personal development.
  • Undertake supervisory role in terms of team leadership, technical authority, experience/training deficiencies, appraisals, performance, and discipline.
  • Liaising with client representatives in respect of corrective repair works.
  • Ensure shiftbased personnel and subcontract staff undertake works in accordance with safe working practices, quality standards conformity and best practice methods.
  • Prepare and take responsibility for permit to work requests as required.
  • Carry out isolation of plant and systems in accordance with safety requirements.
  • Conduct quality checks on completed works.
  • Act as technical authority / lead for Shift Technicians.
  • Advise Facilities Manager of all plant / equipment failures affecting client operations and escalate for Building Incident Reports to the BOCC where necessary.
  • Supporting and projecting ideas/initiatives that may contribute to the service delivery aspect of the contract and service levels.
  • Monitor BMS and other systems for running and alarm conditions.
  • Coordinate staff in response to emergencies outside normal daytime operations. A requirement to participate in emergency call out roster providing cover at weekends and during team member absences is expected.
  • Maintain records of maintenance activities as required in respect of directly employed staff and subcontractors.
  • Carry out routine/essential planned preventative maintenance tasks as required across HV and LV distribution systems, associated plant/equipment, and HVAC mechanical cooling/heating systems as determined by the CMMS system's work orders, in a safe, efficient, and effective manner.
  • Investigate faults, identify root causes of faults, and prepare accurate/timely reports on plant and equipment failures.
  • Assist when and where required with installation works.
  • Undertake other tasks, as required by the Engineering and Facilities Manager.
  • Looking out for smarter, more efficient ways of working seeking out opportunities for continuous improvement of systems and process
  • Providing site cover for annual leave when site lead is on annual leave or out of office.
  • Emergency Operating procedure management and strategy
  • Updating and management of multiIT systems to manage Permits, BIR's, Defects, Quotes received and work scheduling
  • Ongoing audit of contractor logbooks, daily walk rounds, maintenance, and escalations.
  • Managing and taking part in out of hours call out roster
  • Personal Attributes:


  • Leadership qualities.

  • Self-Motivated.
  • Ability to be flexible and learn new tools and techniques
  • Ability to follow established procedures.
  • Meticulous worker paying attention to detail.
  • Presentable appearance.
  • Good communicator.
  • Ability to work under pressure.
  • People orientated.
  • Prepared and willing to work overtime.
  • Pro-active and positive in approach and outlook.
  • Team player.
    Education

Essential

  • City & Guilds Electrical discipline competency, Parts 1 & 2 or equivalent apprenticeship. 18th Edition BS7671 wiring regulations.
  • Willingness to become an HV Authorised Person and to operate both HV 33kV and complex LV systems switchgear.
    Desirable
  • HV switching qualification/experience (including 33kV).
  • C&G 2360 Electrical work course 'C'
  • C&G 2391 Inspection & Testing
  • ACoPs L
  • IOSH/NEBOSH qualification.
    Skills

Essential

  • Comprehensive building services knowledge in similar environments to a minimum of HVAC standards.
  • Critical Environment Experience.
  • Good Customer

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