Facilities Manager - Swindon, United Kingdom - PINNACLE GROUP

PINNACLE GROUP

Verified Company

Swindon, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementaryemployment and wellbeing outcomes.

Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities.

We pride ourselves on placing people at the centre of what we do, whilemaintaining our values of high quality and excellent customer care.

The Role - Facilities Manager

To act as the single point of contact for nominated 3 schools regarding Pinnacle's service delivery taking ownership of all issues and liaising with other Pinnacle specialists to provide timely responses and solutions.

Key Responsibilities/Duties

Provide direct line management and leadership to the Site teams and cleaners at nominated 3 schools and to grounds manager and operatives
Ensure safe systems of work are implemented at all times
Management of rota's, nonattendance, return to work interviews and disciplinary procedure of direct line employees
Frequent recorded monitoring/audit of sites to review standards and performance
Develop training documentation and workshops and ensure all staff receive appropriate training and development including a documented annual review
Ensure Risk Assessments / Method Statements are in place for all Pinnacle / Sub Contractor activities in schools for which you are responsible
Ensure most appropriate equipment and techniques are being used and advise on new techniques or equipment that may increase productivity or performance.
Produce business cases for Contract Manager on any capital purchase or service delivery proposals.
Meet with the direct line reports and Grounds teams on a weekly basis
Meet with Head Teachers at least fortnightly
Attend all school FM Meetings ensuring actions are closed within agreed timescales.
Monitor and manage agreed actions across your nominated schools
Manager the small works process at your nominated schools
Support Hard FM manager in management of variations on your nominated sites including liaising with the school regarding access and timings,inductions, permits and monitoring standards
Issue relevant permits, where competent to do so
Ensure that performance issues are managed in a prompt and effective manner.
Ensure that staff are given recognition where deserved
Ensure service delivery is in accordance with the contract and budgets
Manage all HR issues within your teams in accordance with corporate policies and consultation with your line manager, local HR contact and central HR.
Deliver any required mandatory training for new starters
Ensure all appropriate DBS clearance and any relevant training is fulfilled in accordance with role requirements
Develop productive working relationships with colleagues, client, schools and external parties e.g. EHO / Auditors.
Establish and the ensure health and safety requirements / plans are documented, maintained and adhered to
Work with others e.g. compliance manager to improve customer service via continuous improvement plans
Support the community use element of service provision
Work closely with colleagues, particularly second Facilities Manager, the Catering manager and Hard FM Manager to ensure a coordinated service approach
Collaborate and cooperate with work colleagues, school representatives and users of the school's facilities to deliver a customer focused service.
Contribute to the goals and aims of the school.
Input into design meetings and the bid team on soft services delivery issues to any forthcoming projects, including cleaning techniques and building finishes, as directed by the Contract Manager
Action any additional duties required by the Contract Manager including supporting other members of the team
Cover Second Facilities Manager during sickness and holiday
Deputize for Contract Manager as directed, during sickness and holiday
Undertake any training necessary for the role