Team Member - Manchester, United Kingdom - Fives Soccer Centres

Fives Soccer Centres
Fives Soccer Centres
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Role Purpose


To create and deliver an exceptional customer experience by providing outstanding service and delivery, whilst maintaining high standards and encompassing our brand values.


Customer

  • Deliver outstanding customer service, at all times.
  • Meet and greet customers in a friendly, approachable and polite manner.
  • Fulfil all reasonable requests from customers to ensure their comfort, satisfaction and safety.
  • Deal with challenging situations by demonstrating empathy and understanding, being empowered to make a decision to resolve.
  • Place the customer at the heart of everything you do.
  • Take feedback from customers on board and feed this back to your line manager.

Team

  • Share your knowledge and any key learnings with the team.
  • Be involved and actively contribute at team meetings.
  • Build and maintain good relationships with all team members.
  • Be willing to take on jobs to support your team members.

Essential

  • Able & willing to work evenings and weekends
  • Customerfocused
  • Motivated/Driven
  • Team Player
  • Passion to achieve
  • Problemsolving approach
  • Well organised
  • Good time management
  • Positive and friendly attitude

Job Type:
Part-time


Salary:
£9.51 per hour


Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
One location
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