Customer Service Advisor - Exeter, United Kingdom - CCP
Description
We are delighted to be working with a new client who are a growing high-speed Internet provider as they look to recruit a passionate Customer Service Advisors to join their Exeter based office.
As the first point of contact, the Customer Service Advisor role involves speaking with their existing customers; delivering an excellent, first-class customer experience throughout.
To be considered for this role you need to take initiative, be a clear and confident communicator with excellent telephony, typing skills and strong organisational skills.
Your main responsibility is to:
- Carefully and accurately updating all systems to reflect customer status
- Supporting the customer's experience from beginning to end
1 IN 4 weekends; 09:00 - 17:00 (days off in lieu following week)
Full time on-site for the first 4 weeks
Salary:
£23,000
Free parking onsite
Immediate Start
Job Types:
Full-time, Permanent
Salary:
£23,000
.00 per year
Benefits:
- Additional leave
- Company pension
- Free parking
- Health & wellbeing programme
- Onsite parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus scheme
Work Location:
Hybrid remote in Exeter, EX2 5TH
Reference ID:
BH-DCEXE
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