Training and Administration Coordinator - London, United Kingdom - Careskills Academy
2 weeks ago
Description
Are you friendly, energetic, personable, proactive and understand the importance of student experience?Are you experienced in giving excellent customer service and support?
Are you an experienced administrator that has excellent skills in Microsoft excel?
And do you strive to add value at every touch?
If the answer is 'yes' then there is an exciting opportunity to start your new career at Careskills Academy, which comes with great benefits.
We are looking for someone that is experienced in administration and has a passion for people, who is also extremely well organised and has excellent communication skills and can coordinate all the moving parts in our training programmes.
This is a hybrid role so you must be able to work in the office for a minimum of 2 days per week and travel to N14 6HF, with ease.
For the remote, working from home, part of the role you must have an excellent internet connection and be able to join regular meetings over Microsoft Teams.
Responsibilities include:
- First line student support
- Handling incoming and make outgoing calls
- Processing invoices and taking payment
- Liaising with students to ensure their expectations are met
- Keeping accurate and timely records
- Carrying out administrative processes
Careskills Academy want our students to enjoy such a high level of satisfaction and support that they wouldn't dream of going anywhere else for their training.
Requirements:
- Excellent Microsoft office skills, in particular all aspects of Excel
- Excellent administrative skills and following processes
- Ability to work across shared google sheets/documents
- Understanding of conditional formatting and data validation
- Exceptional organisational and time management skills
- Ability to prioritise workload and meet deadlines
- Willing to learn and share knowledge
Benefits:
- £22,000 per annum.
- Company Pension Scheme
- 28 days leave allowance
- Have your birthday off every year on us
Job Types:
Full-time, Permanent
Salary:
£22,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, N14 6HF: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have excellent communication skills?
- Do you have experience in working with structured processes?
Experience:
- administration: 1 year (preferred)
Microsoft Excel: 1 year (preferred)
Work Location:
In person
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