Night Services Officer - Cardiff, United Kingdom - Cardiff YMCA Housing Association

Cardiff YMCA Housing Association

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Vacancies - Night Services Officer (Night Services Team)

Immediate start available

WHY WORK FOR US?
Be part of the YMCA team that has been in existence since 185- Investors In People Platinum organisation

Generous pension scheme
Competitive Salary
Group Life Insurance
Cycle to Work scheme
Private Health Scheme
Registered with Perkbox, giving access to discounts and peer recognition
Online HR system giving access to book your annual leave from a mobile/tablet
Group team days
Enhanced annual leave allowance

- "Always being encouraged to try new things to develop and broaden my skills - there are opportunities if I want to progress"_
- "I love working here - love the job, love the people and love the atmosphere"._

ORGANISATIONAL AIMS:

To provide temporary hostel accommodation to homeless people
To develop a range of accommodation options and individual capacity building
To manage the Association and its projects with good practice and within statutory guidance.

OUR VALUES:

Because we CARE and have COMPASSION we want to MAKE A DIFFERENCE.

Our aim is to EMPOWER and SUPPORT people.

We do this with RESPECT and EMPATHY, mindful of the EQUALITY of all.

POST:
Night Services Officer

RESPONSIBLE TO:
Senior Night Services Officer

HOURS:
Contracted Monday to Sunday, including bank holidays. Following a 4 week rota, shifts 8pm-7.30am. Averaged 38.5 hours per week over 4 weeks

SALARY:
Salaried at 38.5 hours per week - £19826 per annum

MAIN PURPOSE OF JOB:

Working as part of a team throughout the night shift providing service in relation to security, reception duties as well as maintaining the agreed standards of cleanliness throughout the hostel.

You will provide assistance in all areas of our service including but not limited to maintenance, domestic and catering.

You will provide security of the building and ensure the safety and wellbeing of our service users throughout the shift times.

You will be the first point of contact for service users, members of the public and staff out of hours, where you will deal sensitively to situations as they arise such as responding and dealing with disruption in a psychologically informed manner.

Applicants will only be contacted if they are successful in securing an interview.

If you have any questions please contact Craig Blake (Housing Services Manager) on

An enhanced DBS Disclosure is required for this post.

YMCA Cardiff is an equal opportunity employer dedicated to a policy of nondiscrimination in employment on any basis including race, colour, religion, sex, national origin, age, disability, sexual orientation, marital status, or any other class protected by law._

JOB DESCRIPTION

JOB TITLE:
Night Services Officer

RESPONSIBLE TO:
Senior Night Services Officer

HOURS:
Average of 38.5 hours per week on a 4 week rota, covering Monday to Sunday including bank holidays. Shift times are 8pm to 7.30am

ORGANISATIONAL AIMS:

To provide temporary direct access accommodation to homeless people.
To offer advice and support to residents so that they may move on to permanent or more appropriate housing.
To respond flexibly to changing priorities, developing innovative schemes to respond to emerging need.

Working in a team where you will provide security of the building and ensure the safety and wellbeing of our service users throughout the shift times.

You will provide assistance in all areas of our service including but not limited to maintenance, domestic and catering.

Main Duties

1. To be part of a team that is the first point of contact within YMCA Cardiff Group.

Specific responsibilities**:
a) To operate the telephone switchboard in a professional manner ensuring all enquiries are dealt with and messages are recorded accurately and promptly forwarded

b) To ensure accurate records are maintained of service users keys and all visitors are signed in /out of the building

c) To ensure that essential information is accurately recorded and communicated with the incoming shift

d) To deal with critical incidents in line with our policy and procedures

e) To take a lead role in the event of a fire emergency

2.
To provide security and ensure the safety and wellbeing of its occupants**:

a) To be aware of and implement all fire procedures including evacuation of the building in the event of a fire

b) To conduct regular safety and security checks, reporting any health & safety conce