Admin Support Officer - Ipswich, United Kingdom - Babergh District Council and Mid Suffolk District Council

Babergh District Council and Mid Suffolk District Council
Babergh District Council and Mid Suffolk District Council
Verified Company
Ipswich, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Babergh and Mid Suffolk District Councils - Ipswich IP1 2BX:


  • £22,369 to £25,409 per annum (pro rata):
-
18.5 hours per week:

-
Permanent

Job share opportunities will be considered.

What we are looking for
We are looking for a part-time
Admin and Technical Support Officer to join our team in
Environmental Protection.


The successful person will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.


About the role


You will also be called upon to provide initial advice to businesses, to the public and signpost people to information and self-service.

You will need to be able to undertake occasional travel for work purposes. This may involve meetings or supporting the team with on site investigations and administrative support.


About you


You will be expected to have an understanding of the wide range of services provided by the Public Protection service as well as a working understanding of the services provided by other parts of the Councils.


You will need to demonstrate:

  • Administration skills including a knowledge of Assure and M3 software (preferred but not essential) Experience using case management systems is essential.
  • Working knowledge of our services for example, noise nuisance, sampling and business inspections is preferred plus some technical skills or ability to undertake a range of tasks.
  • Application of procedures and techniques specific to the service areas.
  • Communication skills, particularly an ability to deal with the public and commercial businesses, often in sensitive and difficult situations.
  • Ability to analyse and interpret reports and information and develop solutions to problems or issues raised by IT users.
  • Ability to interpret data and identify anomalies.
  • Good problemsolving skills.
  • Experience of a regulatory environment is desirable, and you should be able to prioritise effectively, work with competing demands and switch rapidly between varied administrative tasks.
  • Previous experience working in a customer orientated service.

About us


Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work.

With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.


Benefits of working with us

  • Great opportunities for learning and development.
  • Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays).
  • Competitive Local Government Pension Scheme.
  • Wellbeing Support Program
  • Employee Assist Program
  • Health Care Options


For more information, visit our Employee Benefits page ) and view '
The best things about working for Babergh and Mid Suffolk District Councils (youtube)' **to find out what our employees say about working for us.


Our ways of working


Work is what we do, not where we go We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting).

This has worked well for us and is something we will be continuing with.


We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

If you wish to discuss the hybrid working approach for this role, or for an informal discussion, please contact **James Buckingham

  • Assistant Manager Environmental Protection on / or Tracey Howard Corporate Manager on **
    Closing date:5pm, Tuesday 19th September 2023.
Previous applicants need not apply.

Admin and Tech Officer - Public Protection

Addendum-Admin-and-Tech-Support-Officer(Environmental-Protection)Level-C


This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

DBS checks or police vetting will be required for relevant posts.
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