Medical Receptionist - Ashford, United Kingdom - Sydenham House Medical Group

Sydenham House Medical Group

Verified Company

Ashford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

RESPONSIBLE TO:
Practice Manager/Reception Lead

JOB PURPOSE:

Greeting patients and visitors in an efficient and courteous manner
Provide an effective and polite telephone enquiry service
Proactively communicate information between relevant patients, doctors and professionals

MAIN DUTIES AND RESPONSIBILITIES
1 Sorting and routing of external mail.

2 Greet patients and visitors to the practice.

3 Book in patients and visitors inline with practice appointments and visitors procedures.

4 Respond and/or redirect all patient and visitor requests accordingly.

5 Ensure computerised appointment system is up-to-date.

6 Booking, amending and cancelling patient appointments.

7 Set-up of new patients onto the computer system in-line with protocol.

8 Distribution of completed prescriptions.

9 Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.

10 Ensure answering machine service for out of hours information is directed appropriately - switched to answer machine at close of practice and back to surgery each morning.

11 Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).

12 Mandatory training to be completed

13 This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

14 Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures.

The hours will be as follows:
Hours may vary between

Job Type:
Part-time

Part-time hours: 27.5 per week

Salary:
From £9.50 per hour

Schedule: