Broker - London, United Kingdom - The Ardonagh Group
Description
Job Summary/ Overview
Contributing to the achievement of corporate objectives by retaining existing clients through assessing client risks accurately, recommending appropriate policies and arranging appropriate insurance cover.
Principal duties and responsibilities
Managing Resources
- Managing own workload and time, to maximise efficiency and ensure that deadlines and targets are met
- Ongoing communication with broker support to ensure timely and accurate production of documentation and maintenance of systems and records
- Providing advice and guidance, and sharing of knowledge and expertise, within own division and across the Group
- Developing and maintaining relationships with peers, senior management, and colleagues
- Developing and managing relationships with clients, underwriters, and industry peers
- Actively participating in regular team discussions/updates
- Servicing new business and renewals through identification of best underwriters and negotiating terms
- Negotiating with clients and underwriters on business terms
- Attending client meetings and conferences as appropriate
- Identifying and understanding client's risk and requirements
- Regular feedback to senior brokers and Head of Division in respect of ongoing accounts and market conditions
- Assisting Senior Broker/Producers with the building of new business portfolio through networking to identify potential opportunities
- Sending out quotes on request and dealing with related enquiries
- Preparing and checking of market contracts, endorsements, slips, certificates, and other relevant correspondence
- Setting up files ensuring that all relevant documentation is included
- Entering relevant data onto Global
- Ensuring compliance with FCA Guidelines and Group rules and procedures, including maintaining accurate records
- Timely and efficient problem resolution
- Escalation of issues to senior broker or head of division as appropriate
- Proactively expanding and maintaining awareness of market, industry and business class through networking, client/market meetings, attending conferences/briefings and reading appropriate articles/publications
- Recording Continuous Professional Development (CPD)
- Understanding and being sensitive to current market dynamics
MAIN job requirements
Education
Good GCSE's or A Levels including Maths & English Required
Working towards ACII Desired
Lloyds Introductory Test Required
Experience
Core Competencies
- Working in a team environment
- Client focus and relationships
- Communication
- Driving for results
- Business awareness
Technical Competencies
- Knowledge and understanding of the general insurance market and principles
- Understanding of London market structure, practices, processes, and procedures including systems and relevant documentation
- Knowledge and understanding of insurance accounting systems including clients, underwriters, third party and brokerage accounts
- Understanding of London market claims practices, processes and procedures including systems and relevant documentation
- Knowledge and understanding of various classes of insurance business in North American market
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