Reservations Sales Agent - London, United Kingdom - Broadwick Soho

Broadwick Soho

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Why us?

We are bringing the spirit of Soho to life in a glorious hotel.

Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, at a new and exciting hotel, restaurant and rooftop dining bar in the heart of Soho.

We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other talents and guests. We also enjoy and take immense pride, in doing so. The way we treat others is how we would like to be treated ourselves and is at our core.

As a Reservation Sales Agent at Broadwick Soho, you will drive the idea of being a glorious hotel that embraces the spirit of Soho, alongside making our guests feel as comfortable as we do through our beliefs of being independent, embracing, generous and exquisite.

***What is in it for you?

Inclusion in the Tronc scheme which includes Room and F&B service charge
30 days holiday inclusive of bank holidays increasing with the length of service
Pension scheme, season ticket travel loan, cycletowork scheme
Great food and drink during your shift
Designer outfits that represent our spirit and personality that are fresh and ready for your shift
Support from our Employee Assistance Programme and wellbeing initiatives
Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles)

Why You?

As a Reservations Sales Agent at Broadwick Soho, you will drive the idea of being a glorious hotel that embraces the spirit of Soho, alongside making our guests feel as comfortable as we do through our beliefs of being independent, embracing, generous, & exquisite.

You will be handling a variety of room and restaurants reservation requests, ensuring all guest profiles and preferences are correctly noted in Opera/REVINATE and communicated to the operations team to foster guest satisfaction and repeat business.

You will contribute to the growth of the accommodation and food & beverage business, maximising occupancy, and revenue, through initiative-taking selling and effectively converting enquiries into sales.

We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and talents.

You will work with a brilliant team across all departments of the hotel so that we are one team delivering a seamless and memorable guest experience.

What do we need from you?

Experience in a luxury/lifestyle restaurant or bar or 5* luxury hotel operation
Exceptional organisational skills with the ability to prioritise effectively and work under pressure
Great attention to detail and genuine passion for delivering exceptional service
Your charisma, individuality and positive energy
Excellent communication skills and comfortable talking with guests, colleagues and the senior leadership team
Able to work 40 hours per week including evenings and weekends

All applicants must be eligible to work in the UK.

INDFOH