Inbound Call Centre Agent - Plymouth, United Kingdom - teleBIZZ Ltd

teleBIZZ Ltd

Verified Company

Plymouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Do you communicate well on the telephone? Do you enjoy providing excellent Customer service? Are you looking for a new challenge? We'd love to hear from you

We are a small and friendly team of Inbound Call Centre Agents based at our light and airy building on North Hill, Plymouth; we're a short walk from both the City Centre and Train Station.

We are looking for both new and experienced customer service focused Call Handling agents to support our wide range of clients, working full time (35 hours), five days out of seven on a permanent contract.

Key Responsibilities:

Processing order and information pack requests
Capturing enquiries
Providing basic service, product and technical advice
Offering excellent customer service

Whilst experience within call centre or receptionist roles is advantageous, this isn't essential as full training will be provided.

We're always happy to look a applicants from retail, hospitality and care backgrounds as this provides the customer service and empathy skills we're looking for.

Person Specification:

Excellent telephone manner
Computer literate
Ability to work on your own initiative
Confident individual with customer service experience
Excellent communication and problemsolving skills

Shifts can be between
7am-9pm including weekends. All shifts are set on a rotational basis, to ensure hours are split out fairly between the team.

You'll work four full days and one part day in the week and we aim for you to finish early or start late around your days off to maximise your rest time.

You'll work one full weekend in three and one weekend day in three.

Job Types:
Full-time, Permanent

Salary:
£10.90 per hour

Benefits: