Customer Lead - Liverpool, United Kingdom - Cobalt Housing

Cobalt Housing
Cobalt Housing
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Supporting the Neighbourhood Manager, the Customer Lead will manage a small team of Neighbourhood Housing Officers, supporting delivery of generic housing management including: allocations, arrears, void management, estate management, customer/ resident involvement, lettings and other customer interactions.


This role will take responsibility for ensuring that targets are achieved, and working alongside the Neighbourhood manager in developing strategic objectives and neighbourhood plans.

Working with the Neighbourhood Manager and the Income and ASB specialist officers they will help with identifying and addressing Neighbourhood and customer priorities and make sure that their team are motivated and supported.

The closing date for the position of Customer Lead role will be Thursday 29th February.


Job Types:
Temporary, Full-time

Contract length: 18 months


Salary:
£36,410.81 per year


Work Location:
Hybrid remote in Liverpool
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