Administration Assistant - Stoke-on-Trent, United Kingdom - West Pennine Trucks

West Pennine Trucks

Verified Company

Stoke-on-Trent, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administration Assistant

Stoke

- £24,000

Monday

Friday 9am6pm

West Pennine Trucks is one of six independent dealers' groups across the Scania network and has held a Scania franchise since 1986.

It is the North West's largest privately owned, authorised Scania dealer group and covers the industrial areas of Greater Manchester down into the more rural counties of Cheshire, Staffordshire, Shropshire, and mid-Wales.

The West Pennine Trucks team provide the complete sales and aftersales support package and work side by side with some of the most recognisable brands in the UK.

There are six depots and one VMU across the Northwest each of which has highly trained staff together with the latest equipment and technology to keep customer operations running efficiently.

West Pennine Trucks is a business dedicated to putting the customer first. We work around the clock to make sure we don't let our customers down.

Summary:

We are currently looking for an Administration Assistant who will provide support for our busy Stoke depot as well as assisting with Health and Safety administration.

Responsibilities:

Dealing with incoming telephone calls in a polite and professional manner and redirect them accordingly
Contacting customers and obtaining order numbers as required
Upkeep of health and safety records
Assist with the implementation of Health and Safety Procedures
Assisting service reception
General daily office duties (post, filing etc)
Other general administration and ad hoc duties to help support the smooth running of the Depot

Knowledge, Skills & Experience:

Excellent customer service skills, customer contact and interaction
Proficient in Microsoft packages and computer literate
Good interpersonal skills an ability to work as a team player within a busy department
Ability to prioritise tasks efficiently and manage varying work loads
Effective communication skills
Attention to detail
Previous experience of working in an admin role (desirable)

Salary:
£23,000.00-£24,000.00 per year

Benefits: