Customer Service Administrator - Knaresborough, United Kingdom - Si Recruitment Limited

Si Recruitment Limited

Verified Company

Knaresborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Customer Service Administrator

Location:
Knaresborough, North Yorkshire

Hours:
Full Time or 4 days per week

Salary:
£24,000
A Knaresborough company is looking for a friendly customer service admin to join their support team. In this role, you'll be supporting customers with equipment queries, booking in services and ensuring a smooth customer journey.

Due to the client relocating to Tockwith in the new year, between Boroughbridge and Wetherby, you will need your own transport.

Responsibilities:

Process orders efficiently and coordinate with internal teams
Resolve customer issues professionally and in a timely manner
Maintain accurate customer records and assist with database management
Collaborate with teams to improve processes and customer satisfaction

Qualifications:

Previous experience in customer service or administration
Strong communication and organizational skills
Proficient in customer service software and Microsoft Office

Ref: 21950

INDADM

Job Types:
Full-time, Part-time, Permanent

Salary:
£22,000.00-£24,000.00 per year

Schedule:

Monday to Friday

Ability to commute/relocate:

Knaresborough,

North Yorkshire:
reliably commute or plan to relocate before starting work (required)

Experience:

- customer service: 1 year (preferred)

Licence/Certification: