Service Support Officer - Aberaeron, United Kingdom - Ceredigion County Council

Ceredigion County Council
Ceredigion County Council
Verified Company
Aberaeron, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Service Support Officer:


Closing date: 07/03/2024
Reference: REQ105218

  • 37 hours / Fixed-Term 23, ,983 * Penmorfa, Aberaeron *All salary values are prorata. About the roleAs part of the Corporate Service Support (CSS) function of the Council, an opportunity has arisen to appoint a Service Support Officer role within the structure. Corporate Service Support provides administration across all Service areas within the Council.
This role will provide an agile administrative support function to various teams, which includes:


  • Economy & Regeneration.
To provide administration support to the Cynnal y Cardi team in the implementation and development of the Cynnal y Cardi UK Shared Prosperity Fund This will involve supporting with the administration of two schemes:
Cynnal y Cardi Community Development and Support fund and Cynnal y Cardi Supporting Local Business Fund.

  • Highways & Environmental Services.

To provide administrative support to the following:

  • Highways Services including planned and reactive Highways Maintenance.
  • Transport Services including the Corporate Passenger Transport Unit, Transport Maintenance Unit, Parking Services and Harbour Services.
  • Local Environment Services including the Waste Collection Service and Street Scene.
  • Processing enquiries relating to new and existing service users
  • Attending and taking minutes at internal and external meetings
  • Assisting with the preparation of reports
  • Inputting and extracting information from IT systems e.g. WCCIS
  • Collate data including financial information for reporting purposes
  • Maintain electronic database records and where appropriate websitebased records
  • Support in the preparation of publicity materials and promotional events


Due to certain responsibilities/client demand, the postholder will be required to work from the office regularly and this could be with little notice.

There will also be the opportunity to work from home.

Job Description and Person Specification

Interviews to be held w/c 11th March, 202- What we offer- Work-life balance- Lifestyle savings scheme- Generous employer pension scheme- Cycle to work scheme- Learning and development- Where you'll work
Democratic Services
We play a key role in ensuring the smooth and efficient management of the decision-making process of the Council, including support and advice to Councillors; PA, administrative and project management support to all service areas; facilitating elections; the communications team; translation and the Welsh Language policy officer


Our key functions include:

  • Corporate Service Support: PA and Administrative support; Business support including project management and minute taking.
  • Democratic Services: Councillors; Council, Cabinet, Overview and Scrutiny Committees and Regulatory Committees.
  • Electoral Services: General and local elections; Management of electoral register.
  • Communications Team: Manage communication activities corporately; support services in campaigns and projects; deal with the press and media; develop and issue press releases; manage social media pages.
  • Translation: Documents and simultaneous translation.
  • Welsh Language Standards: Operational; Policy making; Promotion; Monitoring; Service delivery.

Penmorfa
Penmorfa is our most central office, it is where our Chief Executive and Councillors are based.
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Aberaeron


Aberaeron is a picture perfect harbour town and is one of Ceredigion's best loved holiday destinations with fashionable places to stay and eat.

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