Area Housing Officer - Nottingham, United Kingdom - Service Care

Service Care

Verified Company

Nottingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Area Housing Officer

Type:
Temp ongoing

Hours: 37, hybrid working available

Location:
Nottingham

DBS:
Basic

Driver Required:
Yes

Purpose of the Role

I am representing a client based in Nottingham, who are looking for someone to be responsible for the provision of a comprehensive Housing Management Service, within a defined patch area, with particular emphasis on the Neighbourhood Management functions.

Main Responsibilities

Ensure by investigation, support, negotiation, and enforcement that tenants comply with their conditions of tenancy
Ensure that antisocial behaviour complaints are investigated thoroughly, and actions are taken that are in accordance with policy and procedure
Ensure that tenancies are administered in accordance with legislation and policy
To focus on trying to sustain tenancies and try to resolve neighbourhood management problems without the need for enforcement
To undertake visits to tenants to ensure sustainment, appropriate management, and necessary enforcement of tenancies
To ensure that referrals are made to other agencies, including statutory agencies, to ensure that tenants receive the support that they need or that situations that are of immediate concern are escalated accordingly in accordance with the Council's duties as a Local Authority
Prepare witness statements and collate information for possession hearings at Court and to attend Court as necessary
Prepare and serve Notices of Seeking Possession and Notices to Quit in consultation with the Legal Services Team

Requirements:

Relevant experience worked similar roles previously
Proven experience working within estate management, dealing with ASB, tenancy changes, mutual exchanges, property viewing and inspections, estate inspections
A good standard of written English and Mathematics to at least GCSE C/ level 4 which can demonstrate an ability to work at this level or demonstrate relevant experience
Ability to case record, report and letter write
Ability to deal with members of the public, those in situations where they suffer anxiety, emotional stress or upset themselves and potentially difficult residents

If you are interested in this position and meet the above criteria, please send your CV now for consideration.