Helpdesk Operative - Chatham, United Kingdom - ASD Recruit Ltd

ASD Recruit Ltd

Verified Company

Chatham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Overview

In your new role as a Helpdesk Operative you will manage requests coming through to the helpdesk, ensuring that these are all dealt with efficiently.

You will answer calls. raise tasks and log information onto the database, as well as assign relevant employees to each request. You will produce reports as required and support departmental colleagues, ensuring that they are well informed. You will interact with operational staff across the account from different departments.

The Company
The company is well respected Mechanical & Electrical Construction within the UK.

They also provide a wide range of building maintenance and facilities management services to commercial, industrial, and public sector clients.

What we are looking for
In order to be successful in this role you should have experience within a similar role. You will have good working knowledge of Microsoft packages and PC's, with excellent written and verbal communication.

You will also have a positive can-do attitude with the ability to work well under pressure to ensure deadlines and targets are met.

Use of CRM systems (Big Change would be advantageous) is essential in addition to working in fast paced environments, quick usage of PC, fast typing skills, good memory and attention to detail.

Previous Helpdesk working experience is essential and ability to communicate with members across multiple levels.

Working Hours
You will be required to attend the office based in Chatham, Kent

Mon-Friday working hours (8.00am-5.00pm

Rates we offer
£13.50-£15.00ph dependant on experience.

Job Type:
Temporary contract

Contract length: 2 months

Salary:
£13.50-£14.50 per hour

Schedule: