IT Support Assistant - High Wycombe, United Kingdom - Kidd Rapinet LLP

Description

Kidd Rapinet LLP a firm of solicitors is looking for an IT Engineer to support the IT Manager.

The successful applicant will be based in one of our offices but will travel around all our sites including datacentre in Reading.

The offices are in London, Slough, High Wycombe, Maidenhead, Aylesbury and Farnham. Applicants must have full driving licence and their own vehicle.


Duties include but are not limited to:

• At all times working closely with and reporting to the IT Manager
• Monitoring the helpdesk tickets raised on ticketing system
• Setup and installation of equipment to include; PCs/laptops, printers, desk phones, etc.
• Monitor servers using ControlUp software
• Change and collect back up tapes from datacentre
• Active directory maintenance such as adding/deleting users and maintaining
• Training for users at basic level

Skills required:

• At least 2 years' general IT experience including Microsoft Desktop & Office support; hardware support and first line user support
• GCSEs, grade A-C, in Maths, English and Computer Science
• Able to perform the duties listed above
• Good computer skills and the ability to troubleshoot various IT issues
• Maintain confidentiality and comply with General Data Protection Regulations

Systems used by Kidd Rapinet include:

• Windows Server

• Exchange Server 201

• Windows 10/1
• MS Office 201
• MS 36
• Citrix XenApp
• Veeam Backup and Replication
• Trend Anti-Virus
• VMware ESXi

Terms of Employment:

• 5 days a week Monday to Friday inclusive
• May be required to swap days for occasional weekend working
• Contractual hours 9:00am to 5:30pm, 1 hour for lunch
• 28 days paid leave per annum including bank holiday plus a further 3.5 days at Christmas.

Please note you will only receive a reply if you are selected for interview.

No Agencies


Salary:
£25,000.00-£37,000.00 per year


Benefits:

• Free parking

Schedule:

• Monday to Friday

Experience:

• IT support: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location:
In person


Reference ID:
IT Assistant-2024