Night Shift Receptionist - London, United Kingdom - NOX HOTELS
Description
We are now looking for a friendly and energetic
Night Receptionist to join our small front of house team at
NOX HOTELS in order to help to ensure our guests have a memorable experience with us from arrival to departure.
Working Night Shifts only.
You will have a range of responsibilities supporting the everyday operation of the reception functions of the hotel, the principal duties including:
Performing a full audit for your shift, and for the previous shifts to make sure all transactions balanced prior to closing your shift and performing end of day;
Interacting politely and enthusiastically with all guests, ensuring they receive our friendly and efficient service;
Keeping the reception areas, lounge and lobby tidy and presentable at all times;
Ensuring all front office administrative processes are carried out in an orderly and efficient manner;
Accepting and dividing Linen and other deliveries over the night to the appropriate storage areas;
Values from the person that we are looking for:
We want a pro-active, experienced Receptionist with a calm, organised approach who brings great people skills, a cheerful disposition and a flexible, can-do attitude.
We are looking for someone who has the following attributes:Ideally at least one year of experience in a similar role in a high quality hotel or serviced apartments;
Fluent in English to a native standard (written and spoken);
A great communicator, with excellent writing skills and a confident telephone manner;
With computer literacy skills, particularly with Microsoft Office (Outlook, Word and Excel);
Experience working with a property management system (PMS) and OTA extranets;
Excellent attention to detail to ensure our high standards are maintained
Salary:
From £19,760.00 per year
Schedule:
- Night shift
Salary:
£9.50 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
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