Energy Officer - London, United Kingdom - Catalyst Housing Association

Catalyst Housing Association

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary: 35,000

Location:
South East London

Weekly Hours:

Monday to Friday, 9 to 5

We are currently advertising for the above role internally and externally. This position is a fixed term (18 months) and full-time opportunity.

We exist to help people flourish.

We do this by providing great homes and housing services, making a positive impact in communities and creating an inspiring, inclusive place to work.

We're an inclusive organisation which enables our residents, customers and colleagues to thrive. Customers shape our services, and their voice and experiences empower change. Colleagues, residents and customers develop and grow together in a culture which supports growth and celebrates diversity.

We want to remove any barriers for colleagues so that you can take equal part in the recruitment process. If you need any reasonable adjustments, please let us know so that we can discuss your needs_. _

What we are looking for:

Do you have previous experience of working on projects
Ability to communicate technical information to nonspecialists
Experience of data analysis
An understanding of energy efficiency and building performance
Strong interest in customer service
Ability to work independently, exercising good initiative and judgement

If so, this is the perfect role for you

We currently have a great opportunity for an Energy Officer in a developmental role supporting the energy team in all utility issues, ensuring that our assets are in a database, the broker and suppliers are contract managed, the billing process is managed, the energy management system is kept up to date.

To undertake projects as directed by the group energy manager and the customer complaints and queries are resolved satisfactorily in a timely manner.

To provide excellent front line customer service by working in partnership with internal and external stakeholders to ensure our customers' needs are met and the departmental/team objectives are achieved.

As Energy Officer, you will be required to:

Support with the provision of accurate billing for recharging
To support the Utilities Manager in working with service areas across the business
Work with Development to help bring assets onto the main contract and help identify where processes have been failing
To support with the management and resolution of customer complaints
Support in the development of standards, processes, and procedures across the organisation
This role will require a minimum of 2 days working in the Westminster Bridge Road office. _

For further information, please contact the recruiting manager
Amita Mehta

Ready to apply?

Vacancy details:

Discipline:

Social Housing, Project Management

Weekly Hours:

Monday to Friday, 9 to 5

Contract type:

Full Time

Closing Date:

04/08/2023 23:59:00