IT Supervisor - Wimbledon, United Kingdom - Oleeo

Oleeo
Oleeo
Verified Company
Wimbledon, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
What will you be doing?

  • Reporting to Oleeo's Lead Systems Administrator, the IT Supervisor will be responsible for managing a mixed Windows and Linux staff domain, helping establish systems to automate software and update roll out across the office network and to remote vpn users. You will also manage he effective resolution of 1st and 2nd line IT support for all of our internal IT systems users and ensure colleagues have their IT set up to perform their role to their best ability.


You will be responsible for managing the prioritisation and allocation of work received and minimising the business impact of IT problems whenever possible.

Working alongside the IT Support Technician you will manage and contribute to the effective resolution of IT support requests and problems, calling upon senior colleagues in the Infrastructure & Systems team when necessary to ensure a timely response.

Oleeo is a fantastic learning environment.

Working in a team of systems administrators and programmers who manage a large SaaS platform on hundreds of servers across multiple data centers and cloud providers, you will have great opportunities to skill up on an array of systems administration and security topics, from Linux configuration management and data center hardware, to cloud provisioning and cryptography.


This person will need to have a regular weekly presence at our Head office in Wimbledon Park as well as the ability to work flexibly and remotely from home.


Responsibilities:


  • Provide desktop support for all staff. Working autonomously prioritising the most critical tickets.
  • Managing a small and busy team delivering exceptional customer service.
  • Build and set up new desktop equipment for colleagues.
  • Manage inventories and order equipment, including organising delivery to remote staff.
  • Provide onsite support for company events
  • Key skills & experience
  • Well organised, including licence and inventory management, addressing joiners/leavers/movers actions in a timely manner (equipment provisioning, and systems access), regular compliance activities.
  • Experience with Active Directory and group policy administration, automated software deployment in a Windows environment, Google Workspace, mobile device management, VPN deployment and troubleshooting, VOIP phone management, structured cabling and patch management.
  • Cooperate with internal and external security audits including Cyber Essentials Plus and ISO27001 compliance.
  • Able to work in the UK without any restrictions. Security Clearance may be required for this role.
  • Who are Oleeo?
  • Oleeo means a diverse collection of things that together, make something beautiful.


That's how we see ourselves; a diverse team of technology, and talent acquisition professionals who've come together to achieve something - well beautiful.


We are proud to be a team of individuals that collectively deliver powerful data driven automation, for fast, efficient, engaging and inclusive recruitment.


Our purpose and passion is to support organisations, to engage and hire great, diverse talent, quickly, efficiently and without bias.


Established for over 20 years with offices in London, New York and a presence in Asia, we are proud to list some of the world's most talented organisations like The NHS, Morgan Stanley, The Metropolitan Police, Amazon and Bank of America among our customers.


  • What's it like to work here?
  • We have a terrific, diverse culture where people work in an environment that works best for them, to get the most out of their work and personal life. We are proud of our environment and culture, encouraging people to bring their authentic self to work, this is reflected with our people being the number one reason our colleagues love working at Oleeo.
Our values are centred around people, our colleagues and customers. We are One Team, Game Changers and Trusted Advisors, so come and join us today


5 REASONS TO JOIN US

Behind the scenes


We love and believe in our product so much that we gave ourselves a Net Promoter Score of +19 for our Product in our latest engagement survey.

While it's customisable on the inside, it's simple and user friendly on the outside - that's what makes it interesting and exciting.

As one of the pioneers, we're not starting from scratch, we're building from great foundations.


Atmosphere
No matter where you are based, there's a great feeling of camaraderie. When we're in the Oleeo office, we're informal and approachable - our founder Charles is always available.

There's a good balance - we have high expectations of one another and trust each other to get the job done.


Exposure


It's an exciting time to join us, we operate in the cloud recruitment technology market, a sector with amazing levels of innovation and growth.

From the outset, you get to work with top tier customers who are the world leaders in their sectors and see an immediate impact where you are helping them shape the fut
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