Partnership Team Leader - South East, United Kingdom - Hearing Dogs for Deaf People

Hearing Dogs for Deaf People
Hearing Dogs for Deaf People
Verified Company
South East, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Job title:
Partnership Team Leader


Location:
Community based, covering the South of Engalnd & South Wales

Hours:
Full time, 35 hours per week, permanent


Salary:
£31,635.00 per annum


Purpose
-
"Hearing Dogs for Deaf People trains dogs that change deaf people's lives through emotional and practical support - because nobody with hearing loss should feel alone."_

  • Linemanage a team of communitybased staff
  • Empower the team to ensure our beneficiaries receive the support they need with their hearing loss and their hearing dog partnership
  • Empower the team to provide a calendar of community engagement opportunities for our beneficiaries and anyone affected by hearing loss
  • Ensure there is robust problem solving, decision making, and planning within the team

Headline tasks

  • Supervise and plan activity in the team, ensuring beneficiaries are supported, risks are well managed, and our time is used effectively
  • Support the team with dog behaviour cases, welfare cases, and areas of concern with our beneficiaries, and lead where needed to achieve the best outcomes
  • Continually develop your and your team's knowledge and understanding on hearing loss, services available to help people with hearing loss, assistive listening technology, hearing awareness, dog training and dog welfare
  • Shadow staff visits, attend community events, and visit beneficiaries when needed
  • Create and develop procedures, guidance, and plans supporting team activity
  • Manage escalations, complaints, and help resolve hearing dog access issues
  • Nurture the team culture, embracing change, and lead on messaging

Important to note


If you are interested in working with us in this varied and immensely rewarding job, please send your CV and a cover letter explaining why you'd be perfect for the role.


Job Types:
Full-time, Permanent


Salary:
£31,635.00 per year


Benefits:


  • Company pension
  • Sick pay

Schedule:

  • Monday to Friday

Work Location:
On the road

Application deadline: 17/02/2023
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