Care Co-orindator - Maidenhead, United Kingdom - Maidenhead Primary Care Network
Description
Be the first point of contact for these patients Proactively support, call and recall processes, encouraging and supporting patients to attend Ensure all co-ordinated activity is documented and coded accurately Raise awareness within the PCN of shared- decision making and decision support tools Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations Help people to manage their needs through answering queries, making and managing appointments, and ensuring good quality written or verbal information availability to help individuals make choices about their care; provide coordination and navigation for people and their careers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care professionals. Enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve peoples quality of life. Working in a multi-disciplinary team, you will work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed. This is achieved by bringing together all the information about a persons identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.
They will be caring, dedicated, reliable and person-focussed and enjoy working with a wide range of people. They will have good written and verbal communication skills and strong organisational and time management skills.
They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support.
This role is intended to become an integral part of the PCNs multidisciplinary team, working alongside social prescribing link workers and health and wellbeing coaches to provide an all-encompassing approach to personalised care and promoting and embedding the personalised care approach across the PCN.
There may be a need to work remotely depending on the requirements of the role. Please note that the role of a care coordinator is not a clinical role.
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