Service Engineer - Letchworth Garden City, United Kingdom - Recruitment Genius

Recruitment Genius

Verified Company

Letchworth Garden City, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a great opportunity for a motivated, hardworking individual to join a company in the Test and Measurement industry as a Service Engineer.

Primarily performing in-house and on-site servicing of our core products of Test and Measurement Systems - Electro-dynamic and servo-hydraulic vibration systems, Environmental climatic chamber, Vibration Controller Systems, DAQ systems, Shock and Drop tester systems.

You will report to the Service Manager. Training will be given where required.

If you are confident forming great relationships with customers, mechanical/electronic minded, being hands-on, and a strong communicator, we would love to hear from you.

If you have some understanding / knowledge or experience in the HVAC environment, then this is a great opportunity.

As a Service Engineer your primary responsibility will be to support our UK and European customers performing on-site repairs, preventative maintenances, calibrations, installations of primarily environmental chamber and vibration test systems in the automotive, aerospace, defence, transportation, and electronics industries.

You will also give support and technical responses to customers service enquiries when required.

Job duties include

To obtain a strong technical knowledge of all products
To build a strong relationship with customers and provide a professional and efficient responses of technical information for the service
Perform customer visits for service, calibration, maintenance, or repair
Support and assist service admin with quotations for spare parts, calibration, and service databases
Providing support to sales team for pre and post sales activities, if requested
Support and assist the test lab with any service requirements of the test lab equipment and testing
Support and resolve any service problem/issues in an effective and efficient manner
To be able to evaluate and perform customer tests in the test lab on all equipment
Ensure and maintain all tool kit in good working order and within calibration
To assist technically in the coordination of the software updates and bug fixes etc.
Assist with a centralised archive of technical information, materials, and customer files

Requirements:

Previous experience operating, supporting, and servicing one of our core product lines, preferably with a fundamental understanding of refrigeration, but not essential