Europe Operations Head, Project Kuiper Space Program - London, United Kingdom - Amazon UK Services Ltd.

Amazon UK Services Ltd.

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

8+ years' experience managing operational teams

Undergraduate degree or higher or related working experience
5+ years of operating distribution, sales channels
5+ years developing experience in internet, telecommunications or satellite industries, or a consumer technology business.

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity across the Earth.

We are looking for a talented Europe Operations Head who is ready to take charge of operational planning and ultimately execute on our business plans.

As one of our valued team members, you will be obsessed with matching our standards for operational excellence with a relentless focus on delighting our customers.

The Kuiper Country Development and Operations team is focused on launching and operating the Kuiper service across the globe.

Key job responsibilities

Drive strategy development and operational readiness for Kuiper operations in Europe through operational planning, crossfunctional relationships and development of strategic partner relationships.
Develop our local operations teams and work with existing local Amazon operations
Build and maintain external relationships service providers, distributors and other partners
Be an accessible and visible leader to the organization
Establish operational KPIs across the business and methods to analyze our operational performance
Ultimately, manage end to end service delivery for Europe for operations, including but not limited to field operations, distribution and customer support.
Once operational, meet our performance measurement criteria and drive process improvement across the business operations work stream, and focus on optimizing costs and deliver a fantastic customer experience

A day in the life

As the Europe Operations Head on the Project Kuiper team, you will help us plan and operationalize our global fixed operations to delight our customers across the globe.

You will lead our efforts to develop local partnerships and service provider relationships, and work across Amazon to develop a compelling model of operations.