Senior Ifa Administrator - Surrey, United Kingdom - Coast Specialist Recruitment
Description
A great new position has arisen within a boutique Wealth Planning firm based in Surrey - hybrid working if preferred - 1/2 days in the office
Experience and Qualifications
- 5+ years' experience in an IFA administration role
- Sound technical knowledge covering pensions and investments, ISAs, bonds, trusts and protection
- Demonstrable experience of delivering client service at the highest level
- Experience of using Transact, iO or equivalent system to perform an administrative role
- Excellent IT skills with a good working knowledge of Excel
- Excellent written and verbal communication skills with a high level of attention to detail
- Sufficient understanding of the needs of Financial Services teams, FCA rules and compliances in order to effectively carry out the role
- Relevant industry qualifications will be an advantage, but are by no means essential.
Competencies
They need someone who can:
- Learn quickly and have the confidence to take responsibility for admin across a busy client team
- Work to pressing deadlines, being personally resilient and able to handle the pressure of a busy team, a demanding workload and complex client needs
- Assist the adviser team and clients in an enthusiastic and proactive manner, using organisation, time management and prioritising skills
- Demonstrate focus and motivation in delivering an exceptional level of customer service to clients, third parties and colleagues
- Work well under own initiative, with a commonsense approach to problem solving
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