Service Advisor - Cardiff, United Kingdom - Pybus Recruitment

Pybus Recruitment

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job:
Service Advisor - Car Dealership

Salary:
Negotiable

Location:
Cardiff

Full Time and Permanent
We have an exciting opportunity for a Service Adviser to join our client's dealership. This is a full-time role.

For this position you must have experience within Dealership 'service department.

As a Service Advisor your will, be responsible for:

Receiving customer enquiries by telephone and person and arrange to book their vehicle into the workshop.
While delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen to their vehicle while in our repair and service bays.
Gathering technical information and relay it in a way that customers will understand. Recording accurately vehicle information, refer to service histories and effectively followup and prospect customers to secure repeat and incremental business.

Requirements:

The right individual must be professional, well presented, confident and driven to work with the team on the front desk and workshop to hit and exceed targets.
They may consider someone from an independent garage who can show knowledge, confidence and driven manner.
They are keen to speak to you whether you are from a large set up or small dealer, volume or prestige we will be interested in hearing from you.
Having experience of Kerridge is desirable but training will be given.

Benefits

30 days annual leave per year (including bank holidays) that will increase with length of service
Birthday day off
Contributory Pension Scheme
Enhanced Maternity/Paternity and Adoption payment
Manufacturing specific training along with inhouse training
Staff discounted parts and servicing plus a free MOT every year
Recognition of length of service
Life Assurance (death in service benefit)

Staff Car Scheme

Colleague Referral Scheme / Customer Referral Schemes
Cycle to Work Scheme
Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders.
Charitable foundation designed to support members or their close family who find they need financial support at times of illhealth. Development opportunities within the Group

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