Care Coordinator - Chester, United Kingdom - Adada Care Services

Adada Care Services

Verified Company

Chester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A fantastic opportunity has arisen for an efficient, organised Care Coordinator to join a highly reputable, established and rapidly expanding Domiciliary Care Business.

Adada Care Services are looking to recruit a Care Coordinator to support their head office function in Capenhurst, Chester.

We are looking for a dynamic and independent professional with solid care and people management experience and a flexible, enthusiastic, and can-do attitude to join our fast and progressive team

Due to the nature of the role, the applicant must be a driver with their own car.

Job Details

Salary: £25,000 Plus on Call Payments
Hours of work: Monday
Friday
On call: 1 week in 4 on a rota basis (on call allowance is paid)
Responsible to: Registered Manager
Responsible for: Senior and Care Workers

The successful applicant will work closely with the Care Coordinators to plan the service effectively to ensure we offer a robust high-quality service that values both clients and staff through one-to-one supervision with the staff, buddying new starters and holding regular patch meetings

The role of the Care Coordinator is to support the delivery of the highest quality care support services by line managing care workers including field base work carrying out a range of functions in the field.

You will be liaising with our clients directly both at the commencement of the service and for its duration and will be responsible for an assigned location to assist in all aspects of care management.

This a front facing role and you will be responsible for client engagement and ongoing compliance. Some of the main duties include will be expected include;

Job Role

To assist the Registered Manager in all aspects of care management, contributing to the development and growth whilst ensuring commitment to quality at all times
Working in accordance with the quality governance programme, for example completing spot checks, appraisals, supervisions, competencies, medication and care plan audits as per the governance schedule.
To maintain accurate records in line with policies and procedures relating to the handling, storage and if necessary, deletion, of personal details to ensure compliance with the General Data Protection regulations for Care Workers and Service Users.
Assess clients needs, write robust care plans and risk assessments that meet the clients needs using an outcomebased approach that is personal centred
Complete HR duties such as investigations and complete succinct incident and accident reports
Line manager Senior and Care workers. Accountable for the organisation of shadows, introductions, and sign offs etc
Work closely with the recruitment team to ensure sufficient current and future staffing levels meet the needs of the business
Work closely with stakeholders and other professionals to ensure the needs of the clients are met
Liaise as necessary with partner professionals and organisations (e.g. social workers, GPS, nurses) in respect of developing and delivering holistic, personcentred packages of care
Building and maintaining excellent working relationships with our Service Users and their families as well as multi agency partners such as District Nurses, GP's, CHC and Social Workers
Make necessary referrals for example to falls prevention and OT teams
Work closely with referring bodies such as Local Authorities, CCG's, Age Concern etc
Deal with queries from clients and families in a calm and professional manner.
Organise and coordinate Care Services.
Supporting career engagement and welfare
Be present across the patches to support and train new and existing staff
Investigate incident and accidents within your patch, providing detailed incident forms
Carry out oncall coordinating and response duties outside normal office hours as agreed including providing front line care when required
Support with the rota scheduling when required
Carry out any other duties deemed necessary for the successful operation of the business

Personal Specification, Key Skills & Attributes

Driver with own car
Ability to work under challenging and pressurised situations in a clear and calm manner
Dynamic and forward thinking
Ability to work in a fastpaced environment
Articulate with the ability to put across ideas succinctly and clearly (good communication skills)
Smart and professional appearance
Excellent assessment skills
Good team plyer
Willingness to embrace change
NVQ Level 3 or willingness to work towards
(Essential)
Sound understanding of the principles of good care, safeguarding and CQC fundamental standards
Ability to juggle multiple priorities
Strong organisations skills
Proficient skills in Microsoft
Flexible and adaptable to meet the needs of the business
Ability to work outside normal working hours
(Essential)
Ability to work on own initiative selfstarter, able to prioritise tasks and manage time effec