Client Service Administrator - Whiteley, United Kingdom - Accelerator Limited

Accelerator Limited

Verified Company

Whiteley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Accelerator

For over Nineteen years Accelerator has been delivering Hosted IT and telecoms solutions to a wide variety of small and medium enterprises and national commercial clients across the UK.

We currently support 1000's of users across our portfolio of services, many of whom are high-profile commercial property agents.

Due to the development and success of the business, we are looking to grow our team and have a fantastic opportunity to join us.

About the role

You will be working as part of a team responsible for the ordering of IT and Telecoms hardware using various platforms.

The role will involve managing connectivity and porting of numbers as well as ordering new products.

You'll also be heavily involved in ongoing projects to ensure everything projects are fulfilled, and the billing process is completed.

You will also be supporting the Account Management team in terms of ensuring client satisfaction, and keeping CRM records up to date.

The role also involves managing the product and service inventory.

You will deliver high levels of customer care, provide feedback on issues identified, and help to continue to develop the service we offer.

About You
Ideally you'll have experience of working within an IT or provisioning role. You will have a keen eye for detail, and be able to work to deadlines. You'll be a confident communicator, able to work on your own initiative and have great organisational skills. A genuine interest and knowledge of IT would be beneficial. Delivering high levels of customer care will be essential. If you can demonstrate the right attitude, we can deliver the training

Salary:
£24,000.00 per year

Benefits: