Customer Service Administrator - Livingston, United Kingdom - Uber Recruit

Uber Recruit

Verified Company

Livingston, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Uber Recruit are working in partnership with our global innovative client who have an exciting opportunity for a Customer Service Administrator to join their team in Livingston.

This is a permanent position with hours of work 9.00am-5.00pm, Monday-Friday.

Working within a small proactive team, you will be responsible for:

First point of contact for answering all customer calls/enquires and will include taking and processing orders.
Liaise with Sales, Dispatch and Production teams regarding delivery dates, shortages, delays etc and updating customers.
Dealing with an product damages and arranging replacements.
Raising purchase orders and communicating with suppliers.
Assisting with export duties including preparing commercial invoices, sending documentation and tracking information, arranging collection of orders.

Essential skills/experience

Previous Administration/Customer Service experience within the manufacturing or similar industry.
First class communication skills with proven experience in liaising with customers.
Export experience would be advantageous.
The ability to use your own initiative and work well within a small team.
Excellent organisation skills and the ability to multitask.
Proactive and flexible approach
Experience in using Office 36
SAP experience would be advantageous.
Uber Recruit are acting as an Employment Agency for this position.

Job Types:
Full-time, Permanent

Benefits: