Administrator (Fetal Medicine) - London, United Kingdom - Chelsea and Westminster Hospital NHS Foundation Trust

Chelsea and Westminster Hospital NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An opportunity has developed for someone to join our well established team.

This role involves working within the Fetal Medicine and Antenatal Screening Team.

The post will support the Fetal Medicine Midwife and the Screening Midwife to provide an efficient, empathic and kind service to women passing through our Fetal Medicine and Screening Service.

As a team member, the post holder will ensure that streamlined administrative processes are implemented and followed which are focused on the patient and their individual needs.

The Fetal Medicine and Screening Administrator will provide effective and efficient administrative support to the team and will act as a focal point of communication between patients, doctors and other healthcare professionals.

Be a consistent point of telephone contact for referring clinicians into our Fetal Medicine service and any women undergoing investigations as part of the service.
Answer the telephone quickly, in a polite manner and facilitate the booking of fetal scan appointments over the telephone.
Ensure that all patients are offered appointments within the correct timeframe and to escalate appropriately if this is not possible.
Undertake the necessary clerical and administrative duties to ensure the registration of Fetal Medicine and fetal ECHO referrals, the booking of appointments into Soliton/Cerner and inputting information into Viewpoint for each referral made.
The post holder is responsible for updating and managing the appropriate spreadsheet accordingly.

Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.

We have nearly 7,000 members of staff that are PROUD to Care for nearly one million people.

Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.

We're one of the best performing Trusts in the country.

We're also one of the top trusts to work for - our staff says they're engaged, motivated, and would recommend us as a place to work and receive treatment.

Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'.

We've also been awarded an 'Outstanding' rating for 'use of resources' by an NHS Improvement inspection.

Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate.

We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.

Monitor and report on clinic booking levels to facilitate service planning and ensure clinics booked efficiently this will involve liaising with the ultrasound department regarding room availability.
Liaise with medical staff and midwifery group practices with regard to appointment times, miscarriage/cancellation/DNA's.
Organise Fetal Medicine Clinic lists, change appointments, should it be requested, ensuring appropriateness and within the antenatal schedule.
Ensure accurate information is entered onto the computer systems i.e. Cerner/Soliton/Viewpoint/spreadsheet.
Manage and update the Fetal Medicine clinic on the Soliton System ensuring to allocate consultant dates appropriately including additional urology slots. Undertake regular printing activities e.g. Fetal Medicine Clinic lists.
To support the Fetal Medicine and Screening midwives with the administration of trisomy 21, trisomy 13 and trisomy 18 screening results and upload results onto Viewpoint and Cerner.

Please see attached job description and person specification to this advert for further details.