Customer Service Administrator - Eastleigh, United Kingdom - Orchard Recruiting Limited

Orchard Recruiting Limited

Verified Company

Eastleigh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Orchard Recruiting are looking for an Administrator to join their client in their Eastleigh based office. The role of the Administrator is to support the wider business, providing a range of administrative tasks.

This will be an onsite role working as part of team assisting with other cases as workloads and holidays demand.

The role will require that you answer all calls in a professional and efficient manner. Proactively supporting all administrative tasks with the ability to respond positively to the varying customer/client requirements.

You should have a confident and outgoing personality, enjoy business relationships and be adaptable to changes in the wider business environment.

Previous experience in an administrative function with an underwriting environment would be advantageous.

Responsibilities:

Acknowledge receipt of new instructions from clients
Data Entry into our bespoke Computer System
Interact with Surveyors and Clients to meet agreed timescales
Upload survey reports and dispatch survey reports to clients electronically
Handle incoming telephone calls in a professional manner, deal with any queries and escalate if required
Build and maintain a close rapport with our valued client

Benefits:

Employer and Employee 5% Contributory Pension
Private Health Care
25 Days Annual Leave, plus additional one day
Birthday Holiday
Enhanced maternity, adoption, paternity, and sick pay

Job Type:
Permanent

Salary:
£21,000.00-£22,000.00 per year

Salary:
£21,000.00-£22,000.00 per year

Ability to commute/relocate: