Customer Assistant - London, United Kingdom - Relay Group Ltd

Relay Group Ltd
Relay Group Ltd
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients.

Your main objective will be to assist customers with their inquiries, resolve any issues they may have, and ensure a positive experience.


Responsibilities:


  • Greet customers and provide them with a warm welcome
  • Assist customers with their inquiries in person
  • Provide product information and recommendations to customers
  • Handle customer complaints or concerns in a professional manner
  • Collaborate with team members to achieve sales targets

Skills:


  • Strong communication and interpersonal skills
  • Excellent phone etiquette
  • Organizational skills to manage customer inquiries efficiently
  • Ability to sell products or services effectively
  • Time management skills to prioritize tasks and meet deadlines


If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.


Salary:
From £23,974.00 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 28/03/2024

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